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If applicable, refunds are provided as a credit to the credit card used at the time of purchase within five (5) business days after return of the rented vehicle or cancellation of the reservation.  Per our cancellation policy, if a rental reservation is canceled 14 days or more away from the pickup date, we refund the reservation deposit, less a $25 processing fee.  If the reservation is canceled within two weeks of the departure date, the $250 reservation deposit is forfeited.  When the renter picks up the vehicle, the reservation deposit becomes a prepayment, applied toward the full rental amount.